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ABOUT

Inspecting the world one asset at a time. Quiktrak is one of the leading asset verification, floorplan auditing, and risk management companies, providing audit and inspection services, as well as auditing technology to the global finance industry.

Our origins trace back to Woodland Hills, California, to a tiny 700-square-foot office with a staff of four conducting leased equipment inspections throughout five Western US states. Fast forward through a move to the Pacific Northwest and a 2014 acquisition by Bureau Veritas, today Quiktrak is positioned as a leading provider of risk management services and technology for the global financial community. Quiktrak remains at the forefront of technology to show why we are the leaders in this industry. We have successfully expanded our global presence and today we provide field services in 5 countries, and our Revoquest™ technology is licensed in 28 countries and available in 18 languages.

While technology has been Quiktrak’s greatest investment, our people are our greatest asset. The internal culture is energetic, fun, and productive – we feel this makes

Quiktrak one of the best places to work. We often hear from visitors that there is definitely a “vibe” in the air. Our teams fully embrace our service philosophy and strive to provide an outstanding Quiktrak Experience. We focus on empowering our teams with knowledge of how their individual contributions directly fuel and drive our strategic corporate goals.

At Quiktrak, we feel it’s important to be good stewards of our communities and environment. A deep devotion to this cause is supported by an in-house community service group – Helping Hands. Visit our Community Page to learn more about our projects.

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WHY QUIKTRAK?

With several asset verification companies to choose from in our industry, the compelling distinction often comes down to the details. What do you truly value in a risk management partner? You will find that the details of Quiktrak’s services set us apart.

WATCH OUR VIDEO ON THE QUIKTRAK EXPERIENCE

WATCH OUR VIDEO CALLED BITS N PIECES

We work closely with our clients from the very start to help make them more successful. We find in our business that every customer has a different way of approaching things. At Quiktrak we listen closely to our clients’ needs and goals, and we strive to create solutions/products as necessary. We also work to build a relationship with our customers so that we can help them reach their future goals.

Never resting on our laurels, we are constantly pushing the envelope with our technology. Our in-house senior DBA and .NET developers and support personnel are continually updating, upgrading, and moving our IT systems forward. Our system is also very flexible in nature. We do not try to fit our clients into our system; rather we work to shape our system to fit our clients. The Revoquest™ System is one of the industry’s most highly regarded collateral management systems.

Our tenured team, with an average of over six years of experience, has a keen understanding of the processes of mitigating risk for the various industries we serve. This ensures that you are working with people who understand your needs and requirements before, while, and after our services are utilized.

As a result of our executive and midlevel management’s extensive industry experience, over the years we have developed systems, procedures, and reports to assist our clients in mitigating their risk management exposure.

With this heavy investment in field technology, our inspectors are arguably the most technologically advanced in the industry. The result: increased efficiencies for our inspector network and faster, more accurate reporting from the field.

We take quality assurance very seriously at Quiktrak. We have people dedicated to and focused solely on job/audit quality. Some clients have found our rigorous post-inspection process and business rule logic so thorough that they have asked Quiktrak to support their own backroom operations.

We go the extra mile by staying in close communication with our clients, ensuring satisfaction from all aspects of our process. Our clients often comment on how knowledgeable and responsive our staff is to their needs. Because we are a service business, we consider customer care one of the highest priorities at Quiktrak.

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FIELD NETWORK & MANAGEMENT

One of the greatest strengths at Quiktrak is our professional and experienced inspectors in the field. Because we are an extension of our client’s brand when we are on a job/audit, we take our responsibility of deploying the most qualified field personnel very seriously.

Our inspector network is currently equipped with the latest mobile technology to assist in performing inspections and audits in the field. Utilizing the latest in mobile technology, in conjunction with our proprietary risk management software, Revoquest™ , inspectors can remotely upload their inspection and audit results from the field, enabling our clients as close to “real-time” audit results as possible.

Inspections are regularly reviewed for accuracy and quality assurance. In addition, Quiktrak maintains strict rotation practices for floor plan auditing to ensure that the same auditors are not continually auditing the same dealerships repetitively. Because of our high standards, Quiktrak has a “zero tolerance” policy for any knowingly misreported information from the field

Quiktrak has over 800 “Quiktrak Certified” inspector/auditors throughout the United States, Canada, the United Kingdom, Ireland and Australia. Each inspector is required to meet and uphold our high standards in the field.

Quiktrak seeks only the most experienced and professional inspectors to perform field work. On average inspectors have 5-10 years of prior inspection work and/or experience in related fields. Prior to conducting a job for Quiktrak, our inspectors must pass a background check and be certified (as described below) for each type of job they are assigned. They are required to maintain professional demeanor and typically wear Quiktrak branded attire when performing inspections on behalf of Quiktrak..

Before serving as your “eyes and ears” in the field, inspectors must complete and pass a procedure overview certifying competency in conducting a specific inspection or audit type. The overview process ensures the inspector is familiar with industry standards and practices, is educated on our clients’ procedures and the completion of report forms, and has an understanding of situations that can arise in the field. Finally each inspector must pass a certification test prior to completing each type of service in the field.

MEET THE TEAM

QUIKTRAK IS LED BY AN EXPERIENCED AND TENURED TEAM OF PROFESSIONALS WHO ARE DEDICATED TO GUIDING THE COMPANY TO BE THE LEADER IN THE ASSET VERIFICATION INDUSTRY. THE LEADERSHIP TEAM HAS AN AVERAGE OF 16 YEARS WITH THE COMPANY AND A COMBINED AVERAGE OF 20 YEARS OF INDUSTRY EXPERIENCE.

  • Tish Gowgiel

    Tish Gowgiel

    Chief Financial Officer

  • Kim Plutte

    Kim Plutte

    Chief Customer Officer

  • Greg Froomer

    Greg Froomer

    President & CEO

  • Cynthia Springer

    Cynthia Springer

    Human Resources Manager

  • Casey Holyk

    Casey Holyk

    Director of Operations - Automotive

  • Jennifer Howell

    Jennifer Howell

    Director of Operations

  • Eric Lindstrom

    Eric Lindstrom

    Vice President of Technology

  • Edyta Martin

    Edyta Martin

    Director of UK Operations

  • Scott Granger

    Scott Granger

    Director of Australia Operations

  • Walt Graham

    Walt Graham

    Sales Account Manager

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Tish Gowgiel

Chief Financial Officer

Tracked: May 2006

Tish graduated from Claremont McKenna College with a degree in economics and psychology. Immediately after college she worked as a fund-raiser for a small school. She then decided to return to academia and attended Duke’s Fuqua School of Business. After two years of watching basketball and studying diligently, she earned an MBA with a focus on corporate finance. In the years between her time in North Carolina and joining Quiktrak in 2006, Tish worked for Kraft Foods, Tektronix, and Columbia Management (now part of Bank of America).  When not in the office, Tish is continuing her basketball-watching career at her kids’ games or growing food for her family’s dinner table in her (almost) organic garden.

QUIK FACTS

  • Appreciates Oregon pinots and dark beer
  • Is extremely left-handed
  • Lives on a nut farm
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Kim Plutte

Chief Customer Officer

Tracked: April 1991

A natural problem solver and organizer, Kim has been an integral part of the growth and development Quiktrak from day one. At one time or another, she has managed nearly every department, including operations, business development, client relations, sales and marketing, new product development and even accounting and human resources. Visionary in spirit and always looking for the next challenge, in 2003, Kim relocated to the United Kingdom to lead Quiktrak’s international development. Her focus over the last eight years has been consulting with clients, developing business and securing the strength of the Quiktrak brand overseas. Kim has a vast amount of industry experience and knowledge as well as strong customer relationships in both the U.S. and global markets.

QUIK FACTS

  • LOVES, LOVES, LOVES furry four-leggeds, would adopt every one of them if I could!
  • Barolo, Pinot Noir, Burgundy, Bordeaux….slight passion for reds
  • Drinks Green Tea all day long
  • Go PACK!
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Greg Froomer

President & CEO

Tracked: April 1991

After running around Westwood, CA, attending UCLA, where he majored in psychology and minored in computer science and business management, Greg began his career in the equipment leasing industry. He spent 10 years learning the industry working from file clerk to Vice President of Credit at a large leasing company in the 80’s. He later went on to found a leasing company with his Father, Don Froomer. Recognizing the need in the industry for an inspection service provider that offered a fast, consistent, accurate, and quality inspection service, Greg and Don co-founded Quiktrak, Inc., in a tiny office in Woodland Hills, CA.  Since the beginning, Greg has been instrumental in leading the charge in a variety of senior roles. Currently he serves as President and CEO and the “whatever it takes” role.  Up there in the “whatever” category is building our brand, fostering the great culture we have and executing our strategic plans with precision.

QUIK FACTS

  • Guilty of being a bit of a “foodie”; admits to watching Food Network; loves nearly every kind of cuisine known to man
  • A favorite thing:  floating a size 18 blue-winged olive through a riffle on the Deschutes to an awaiting redside
  • Bragging rights:  Won In-and-Out Burger eating contest – ate seven Double Doubles in an hour
  • Love live tunes.  Concert bucket list:  1. Coldplay!   2. The Shins   3.  Springsteen Done (Moda Center), amazing.
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Cynthia Springer

Human Resources Manager

Tracked: June 2005

Putting the “human” in Human Resources, Cynthia Springer has always been about employee relations and getting the right person in the right job. After graduating from Purdue University, she spent many years in the hustle and bustle of New York City working in executive placement and employee relations for major companies such as Saks Fifth Avenue and Grey Advertising. After moving back to Portland, Cynthia started her own consulting firm specializing in career management. Quiktrak was able to recruit this recruiter in 2005. Understanding the value that each member of the team brings, Cynthia can be found around the office checking in with people on a daily basis. Her genuine caring combined with her business skills makes her an excellent navigator through both the smooth sailing and sometimes murky waters of employee relations, and always with grace and a smile.

QUIK FACTS

  • Loves trucks and rodeos
  • Is a terrible cook – because she always tries to make a recipe “more healthy”
  • Loves the chance to make a difference in the lives of family, friends, and others
  • Has hopes to become a talented photographer
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Casey Holyk

Director of Operations - Automotive

Tracked: April 2015

Casey’s 20+ year career in the automotive industry includes experience in both the retail and wholesale side of the business, as well as having owned and operated his own used car lot. He worked for Manheim for 14 years in a variety of roles, and most recently was responsible for the day to day operations of their Portland Auction site. Casey prides himself on developing operational efficiencies while providing exceptional customer and employee experiences. Weekends and evenings are spent with his family, taking care of their property, garden and chickens.

QUIK FACTS

  • Avid cook and BBQ pit master (enjoys smoking cheese and fish)
  • Lifelong Seattle Seahawks fan(atic)
  • Followed the Grateful Dead Tour for a while in the 90’s
  • Born and raised in the Pacific Northwest
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Jennifer Howell

Director of Operations

Tracked: May 2001

After graduating from Spring Hill College in Mobile, Alabama, with a BS in journalism and communications, and a brief stint as a ‘Sound-Off’ column writer at a small town newspaper, Jennifer soon realized that spending the next 50 years of her life in a newsroom was not her idea of a stellar career after all. So she packed up and headed to the Northwest, where she briefly dabbled in graphic design and other small ventures before landing at Quiktrak in 2001. Finding the stellar career she was seeking within the walls of Quiktrak, Jennifer has held various positions within Operations and now oversees the Field Services Department and the Equipment Division of the Audit and Inventory Management Department. When she is not in the office, Jennifer enjoys traveling, exploring Northwest back roads on her motorcycle, and spoiling her nieces and nephews.

QUIK FACTS

  • Avid ATVer on the Oregon Coast Dunes
  • Loves playing in the snow on Mount Hood
  • Nothing better than riding her hog (Harley-Davidson) through Oregon’s beautiful mountains
  • Firm believer that the Reuben at Rose’s Deli in Portland is the best on the planet
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Eric Lindstrom

Vice President of Technology

Tracked: September 2001

Born and raised in Denver Colorado, Eric has over 17 years of experience developing software.  He began his development career at a company in Colorado building software solutions for the Stock Trading Industry. After a brief stint as a Contract Software Engineer, Eric joined Quiktrak (September 2001) as a Senior Software Developer and moved up to managing the development group in May 2005. His main functions are managing the day to day operations of the development group and ensuring the requirements and needs of our clients are addressed with Revoquest™.

 

 

QUIK FACTS

  • HUGE Denver Broncos fan
  • Surprisingly good cook, but only likes to do it on his terms
  • Loves vacationing in Puerto Rico with his family
  • Admittedly obsessive compulsive about his car and its cleanliness
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Edyta Martin

Director of UK Operations

Tracked: January 2015

Edyta is highly motivated and always looking for a new challenge. After completing her economics degree, Edyta left Poland in 2002. She spent 13 months in Denmark, learning the Scandinavian way of life – which included cycling everywhere. In 2004, Edyta moved to the UK. She joined Bureau Veritas UK in 2007, first working in accounts department. After 4 years, Edyta moved divisions and started working in operations. Succeeding her certification planning role, after another 3 years it was time to look for a new working adventure. At the same time Quiktrak, as part of Bureau Veritas, were looking for someone to fulfill their UK position. Edyta moved to Quiktrak in January 2015. When not at work, she is either preparing for another trip away with her husband, seeing her friends & family or searching for another book which hasn’t been read yet.

QUIK FACTS

  • Loves her sun holidays & spending time with family and friends
  • Enjoys her boot camp all year round, regardless of the weather
  • ‘Allergic’ to any paperwork outside of work
  • Born and raised in Poland
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Scott Granger

Director of Australia Operations

Tracked: December 2015

Having worked for a number of finance companies in Australia across a diversity of roles, Scott is now bringing his 25 years of experience to Quiktrak to add another dimension to the services offered to our clients. His experience in sales, credit and analytical roles, risk management and audits all add a valuable insight into what our customers want from our products and services and he can see it from their point of view.  Married with two boys now in their early 20’s, Scott and his wife are renovating their current home with the view to one day moving to a small acreage and enjoying the tranquility living outside the metropolitan area provides.

QUIK FACTS

  • Is a keen golfer trying to get back to a single figure handicap
  • Enjoys music of all kinds (except “dance and techno”)
  • Has played too many sports to keep track of
  • Loves a challenge
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Walt Graham

Sales Account Manager

Tracked: January 2015

Walt grew up in Southern California within walking distance of the ocean and spent most of his youth in or around the water. He graduated from California State University Long Beach with a major in Electronics Technology. He worked for 25 years for Eastman Kodak and has spent the last 10 years in television sales working with the local Fox and CBS affiliates in Portland. Walt met his wife in San Francisco on March 13, 1980, and told her that night that he was going to marry her. They have two beautiful daughters and have been together for 32 years!

QUIK FACTS

  • LOVES Golf! Can watch it or play it and receives great enjoyment from either
  • Can fix anything that is fixable
  • Addicted to College Football – Go DUCKS!
  • Enjoys ultralite hiking – the less weight the better